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Course with employment: "Marketplace Manager"
Find out moreWords from A to Z
ABC analysis is a method of classifying products based on their impact on a company's profit. This approach allows you to categorize products based on revenue or sales volume. You can find more detailed information about the ABC and XYZ analysis methods in this Skillbox Media article, which will help you better understand these techniques and their application in inventory management and assortment optimization.
An API (application programming interface) is a set of protocols and rules that allow various services to interact with each other. For example, through the API, programs can exchange data with sellers' accounts, allowing them to effectively manage their stores and obtain necessary statistics. For a deeper understanding of how the API works, please read this article.
CPA (cost per action) is an important metric reflecting the cost of a target action, which includes adding a product to a cart, placing an order, and other user actions. The following formula is used to calculate CPA:
CPA = Total advertising costs / Number of target actions.
This metric allows you to evaluate the effectiveness of advertising campaigns and optimize customer acquisition costs. The lower the CPA value, the more profitable the advertising strategy is considered. Understanding CPA helps marketers make informed decisions and improve their return on investment (ROI).
CPA (Cost Per Action) is calculated using the formula: the cost of advertising divided by the number of target actions. This metric is an important element in evaluating the effectiveness of advertising campaigns. It helps marketers understand how much they are spending on each target action, whether a purchase, registration, or other form of user interaction with a product. Optimizing CPA allows you to reduce advertising costs and increase your return on investment (ROI).
CPA, or Cost Per Action, is an advertising payment model in which the advertiser pays only for completed target actions. This may include purchases, registrations, subscriptions, and other actions that are valuable to the business. Using the CPA model allows advertisers to more effectively manage their marketing spend, as they pay only for the results that actually bring value. This approach significantly increases the return on advertising investment and facilitates more precise audience targeting.
CPM (cost per thousand impressions) is the amount an advertiser pays for every thousand impressions of their ad. This metric is an important element in digital marketing and is used to evaluate the effectiveness of advertising campaigns. CPM is calculated using the formula:
CPM, or cost per thousand impressions, is calculated using the formula: CPM = (Advertising budget / Number of impressions) × 1000. This metric allows advertisers to evaluate the effectiveness of their advertising campaigns by comparing the cost of attracting audience attention. The lower the CPM value, the more efficiently advertising funds are spent. Using CPM as a metric helps optimize advertising budgets and select the most profitable advertising channels.
CPA (Cost Per Action) is an advertising model in which the advertiser pays for specific user actions, such as clicks, registrations, or purchases. This model allows for more efficient management of advertising costs, as payment is made only for actual actions, not impressions or clicks. Using the CPA model allows advertisers to optimize their advertising campaigns and increase their return on investment.
CTR (click-through rate) is an important metric that reflects how often users click on an ad. This metric helps evaluate the quality and effectiveness of advertising. CTR data is usually available in advertising platform interfaces, allowing for analysis of advertising campaign results. The following formula can be used to calculate CTR:
CTR = (Number of Clicks / Number of Impressions) × 100%.
Optimizing CTR plays a key role in increasing the effectiveness of advertising campaigns, as a high click-through rate can lead to a lower cost per click and improved ad placement.
CTR (Click-Through Rate) is calculated using the formula: the number of clicks received on a link divided by the total number of impressions for that link, multiplied by 100%. This metric is an important indicator of the effectiveness of advertising campaigns and content, as it allows you to assess how successfully you are attracting the attention of your target audience. A high CTR indicates that users are interested in the offer, while a low CTR may indicate the need to optimize your advertising materials or the promotional strategy itself. Optimizing headlines, descriptions, and visual elements can help increase CTR and, as a result, improve overall website performance.
Skillbox Media has an article on click-through rate (CTR), which details the optimal CTR. Learn how this metric impacts the effectiveness of your advertising campaigns and how you can improve it for better results.
DBS (delivery by seller) is a marketplace model where the platform functions as a "showcase" for products. In this format, the seller independently manages all processes: inventory storage, order processing, packaging, and delivery. The marketplace charges a commission on each sale and manages withdrawals. This model gives sellers more control over the process, allowing them to offer their customers unique products and services.
FBO (fulfillment by operator) is a marketplace model in which the seller packs and ships a batch of goods to the marketplace warehouse. Marketplace employees store the goods, pick orders, and deliver them to customers. Under this model, the marketplace charges a commission for sales, withdrawals, and for storage and logistics services. Using FBO allows sellers to optimize processes and focus on business development, while the marketplace assumes full responsibility for order fulfillment and customer service.
FBS (fulfillment by seller) is a marketplace model in which the seller independently stores their goods in a warehouse, processes orders, and delivers goods to the marketplace's receiving point or warehouse. The marketplace, in turn, handles the delivery of goods to customers and charges the seller a commission for sales, payment processing, and logistics. This model allows sellers to maintain control over inventory and quickly respond to changes in demand. Choosing FBS can be beneficial for those seeking to optimize sales and inventory management on marketplaces.

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Comparison of FBS and FBO operating schemes on Marketplaces: How to Choose the Best Option. FBS (Fulfilled by Seller) and FBO (Fulfilled by Operator) are two popular logistics models on marketplaces. It's important to understand the differences between these models and the advantages they offer. FBS means that the seller independently manages the storage, packaging, and delivery of goods, allowing them to have greater control over their inventory and reduce costs. FBO, on the other hand, means that all logistics operations are handled by the platform operator, freeing the seller from many concerns and allowing them to focus on other aspects of the business. When choosing between FBS and FBO, it's important to consider factors such as sales volume, product type, and the level of service required by customers. Choosing the right model can significantly impact business efficiency and customer satisfaction. FBS is a model on the Ozon marketplace that is similar to the FBO model, differing only in name. In this model, Ozon acts as a storefront, while the seller is responsible for storing, processing orders, packaging, and delivering goods. This model allows sellers to effectively manage their logistics processes while ensuring a high level of customer service. Choosing the realFBS model provides the opportunity to optimize costs and increase competitiveness on the Ozon platform.
Rich content is an effective marketing tool on the Ozon platform, allowing you to enrich product descriptions with multimedia elements such as images and videos. Using rich content helps highlight key product benefits, attracting buyers' attention and increasing conversions. The introduction of such elements not only improves visual perception, but also promotes a deeper understanding of the product's characteristics, which in turn increases the likelihood of purchase.

ROI (return on investment) is a key metric reflecting the effectiveness of investments in marketing campaigns. The abbreviation stands for "return on investment." The following formula is used to calculate ROI:
The formula for calculating profitability is as follows: (Revenue – Expenses) / Expenses × 100%. This formula allows you to evaluate the financial performance of a business by showing what percentage of income remains after all expenses are covered. Optimizing expenses and increasing revenue are key factors in increasing profitability. Correctly applying this formula will help you better understand the financial health of your company and make informed decisions for its development.
If the indicator value is greater than 0%, this indicates that the investments have paid off. If the indicator is below 0%, this indicates that the investment has not been worthwhile.
SEO (search engine optimization) is a process aimed at increasing the visibility of products on marketplaces. An effective SEO strategy includes the use of keywords in product titles, specifications, and descriptions. This improves product rankings in search results and categories, which, in turn, increases the number of visitors to the product page. Proper application of SEO techniques helps attract the target audience, which is the key to successful sales on marketplaces.
SEO, or search engine optimization, plays a key role in website promotion. The principles underlying SEO are aimed at improving the visibility of web resources in search engines, which helps attract more targeted traffic. It is important to note that the optimization requirements set by search engines and marketplaces have many similarities. For a more detailed discussion of SEO and its impact on websites, we recommend reading a separate article dedicated to this topic. Optimizing content, meta tags, and website structure will help improve search rankings and increase conversions.
A stock keeping unit (SKU) is a unique product identifier consisting of letters, numbers, or a combination of both, which contains information about a specific product. These identifiers play a vital role in inventory management, allowing for efficient tracking of products in the warehouse and during the sales process. Using SKUs simplifies inventory and helps avoid confusion between different products. Proper use of product identifiers helps optimize business processes and improve customer service.
SKU, or article number, is also known as SKU or SKU. Each company establishes its own rules for creating product identifiers, which allows for efficient product management and inventory tracking. Proper use of SKUs is important for optimizing logistics and simplifying accounting processes.
UTM tags (urchin tracking module) are special parameters added to URLs that help web analytics systems track the source of traffic. Simply put, UTM tags allow you to determine where a visitor came from and what actions they took on the site. This is an important tool for marketers, allowing you to analyze the effectiveness of advertising campaigns and optimize customer acquisition strategies. Learn more about how to use UTM tags to improve the effectiveness of your online marketing in our article.
Words from A to Z
An advertising auction is a real-time bidding process between advertisers. This auction is carried out automatically, which allows you to optimize ad placement. Advertisers set a bid—the price they are willing to pay for impressions or clicks on their ads. The advertising system analyzes all bids and offers, selecting the winner whose ad will be shown to the user. Generally, the higher the bid, the greater the ad's chance of winning the auction and, consequently, attracting the target audience. Auction effectiveness depends not only on the bid amount but also on the ad's quality, the relevance of the content, and its alignment with user interests.
A promotion is a free tool for promoting products, in which the seller provides the buyer with a discount, promo code, or increased cashback. The marketplace, in turn, actively promotes such products, highlighting them in the catalog and including them in selections posted on the main page. This significantly increases sales and increases product visibility among potential buyers. Using promotions allows sellers to attract attention to their products and improve their competitiveness on the platform.
Sellers have the opportunity to develop their own promotions and also participate in promotions organized by the marketplace. This gives sellers the opportunity to increase the visibility of their products and attract more buyers. Promotions can range from discounts to special offers, allowing sellers to adapt their strategies to current market conditions and consumer preferences. Participating in marketplace promotions also helps build brand trust and improve overall reputation on the platform.
An SKU is a unique product identifier consisting of letters, numbers, or a combination of these, which contains information about the product. SKUs are used for inventory control and management. In international practice, the equivalent of an SKU is the SCU (stock keeping unit), pronounced in Russian as "СКУ" or "СКЮ." Using an SKU optimizes inventory processes and improves product flow management.
Out-of-stock is a term used to describe the absence of a product in stock. This situation can arise if a seller launched an advertising campaign or promotion but has not had time to replenish their inventory with new shipments. Autostock can negatively impact sales and brand image, so it's important to manage inventory and respond promptly to changes in demand. Effective inventory management will help avoid out-of-stock situations and ensure a high level of customer service.

«Баллы за отзывы» — это эффективный инструмент продвижения на Ozon, позволяющий продавцам стимулировать покупателей оставлять отзывы о товарах. В рамках этой программы продавец оплачивает маркетплейсу, после чего покупатели получают возможность заработать баллы за свои отзывы. Эти баллы можно использовать для последующих покупок, что создает дополнительный стимул для покупателей делиться своим мнением о товарах. Узнать больше об этом инструменте можно в журнале Ozon.
A banner is a clickable advertising image placed on website pages. Marketplaces typically use banners on homepages, but they can also appear in search results and on category pages. While banner advertising can be more expensive than other advertising methods, it effectively attracts significant traffic and increases brand awareness. Banners highlight key offers and promotional items, making them an important tool in digital marketing.
A barcode is a unique product identifier created by the manufacturer or supplier. It is typically applied to the surface of the product or its packaging, allowing for quick and accurate scanning with barcode scanners. Using barcodes simplifies the process of accounting and selling goods, and also increases the efficiency of logistics and inventory management.

Bidder is a service that automates bid management for advertising on marketplaces. It analyzes auction bids and adjusts campaign bids, setting them slightly higher than competitors. This allows ads to win auctions more often and increase product visibility. Using Bidder, advertisers can optimize their spending and increase the effectiveness of advertising campaigns, ensuring maximum return on investment.
A brand is a set of characteristics, associations, and images that distinguish a product or company from competitors. Key brand elements include the name, logo, and corporate design. These components work together to create a unique and memorable image of a product or company, fostering positive consumer perceptions and building brand loyalty. Effective brand management allows you not only to strengthen its position in the market, but also to increase competitiveness, ensuring stable growth and development of the business.

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Branding Basics: What is a Brand, Its Composition and Process
A brand is more than just a name or logo; it's the holistic perception of your company, product, or service in the eyes of consumers. Key brand components include name, logo, corporate identity, values, image, and emotional connection with customers.
Creating a successful brand begins with a clear understanding of your target audience and their needs. Market research is essential to identify unique offerings that will set your brand apart from the competition.
The next step is developing a visual identity, including a logo and color palette, that will reflect the essence of your brand. It's important that all elements are consistent and create a unified style.
In addition, it's important to formulate your brand's mission and values. These aspects will help establish trust with customers and build loyalty.
Ultimately, a successful brand is the result of consistent work on its perception and development, which requires time and effort, but yields significant dividends in the form of a strong reputation and loyal customers.
A brand zone is a landing page on a marketplace containing information about the brand, product cards, and product selections. This page is designed in accordance with the brand's corporate style, which helps highlight its uniqueness and increase recognition. Brand zones are used on popular platforms such as Ozon and are an effective tool for promotion and sales. Creating a brand zone helps users find products more easily and also ensures a holistic brand perception.
A "Brand Shelf" is an effective tool for promoting products on the Ozon platform. It is a selection of products that includes a clickable, customizable title and a short description. This feature allows the marketplace to display the selection in categories and search results, increasing the visibility and appeal of offers to potential buyers. Using a branded shelf helps increase sales and improve the brand image on Ozon.

A booster is an effective advertising tool that helps increase product visibility in search engines, categories, and recommendations. The advertiser sets a bid, after which the algorithm promotes the product in relevant categories and for relevant queries. This mechanism is available, for example, on the Wildberries platform, allowing sellers to significantly increase their sales and attract buyers. Using a booster helps improve product rankings and enhance its competitiveness in the market.
Internal analytics are reports available in the seller's personal account on the marketplace. These reports typically include information on orders, views, adds to cart, cancellations, and other key metrics. In addition, marketplaces can provide data on product demand, popular search queries, and sought-after brands. Using this analytics data allows sellers to optimize their offerings, improve product visibility, and increase sales.
External analytics are reports provided by third-party services. These services typically help analyze market niches, product demand, and turnover in various categories, using data parsing. Additionally, there are tools that can be integrated with the seller's personal account, allowing for information such as orders and sales. Using external analytics allows you to optimize business processes and make more informed decisions based on up-to-date data.

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Marketplace analytics services: review and comparison of five popular
Marketplace analytics plays a key role in sales strategy and business process optimization. In this article, we'll look at five popular marketplace analytics platforms that will help you gain a deeper understanding of the market, identify trends, and improve sales efficiency.
These services offer a wide range of data analysis tools, such as price monitoring, inventory management, competitor research, and much more. Choosing the right platform depends on your business goals and the specifics of working with marketplaces.
Each of the platforms reviewed has its own unique features and advantages. By comparing their functionality, you can make an informed choice and optimize your business processes. Find out which analytical tools will help you not only improve the visibility of your products but also achieve significant sales growth on marketplaces.
Outside promotion, also known as external advertising, includes all advertising campaigns aimed at attracting users to the marketplace from various external resources. These resources include social media, messaging apps, and other platforms where ads can be placed. Effective external promotion can increase marketplace traffic and expand your audience, which in turn boosts sales and improves brand visibility. By using various channels, such as contextual advertising, targeted social media advertising, and email marketing, companies can attract targeted users and increase conversions.
A sales funnel is a concept that describes the process a customer goes through from their first encounter with a product or brand to making a purchase. It illustrates how potential buyers become actual customers through various stages of the decision-making process. Effective sales funnel management allows businesses to optimize marketing strategies and increase conversions, which in turn leads to increased revenue.
The homepage is the key page that users visit when they access the app or website of the marketplace. This page displays banners and products of interest to potential buyers. An effective homepage design helps attract attention and increase conversions, so it's important to use attractive images and clear product descriptions. Proper structure and navigation will help users quickly find the products they need, which will increase their satisfaction and likelihood of purchase.

Dumping is a sharp reduction in the prices of goods and services. Sellers use dumping as a strategy to attract more customers and increase their market share. This practice can help quickly gain popularity and create a competitive advantage, but it can also lead to negative consequences for both the business and the market as a whole.
Advertising Spend Ratio (ASR) is the ratio of advertising costs to sales revenue. This metric allows you to evaluate the effectiveness of advertising investments and understand whether investments in promotion are paying off. The following formula is used to calculate ASR:
Advertising Spend Ratio (ASR) is calculated using the formula: Advertising costs are divided by advertising revenue and multiplied by 100%. This indicator allows you to evaluate the effectiveness of an advertising campaign, showing what share of revenue comes from the investment in advertising. Proper analysis of the Localization Index (LII) will help optimize your advertising budget and increase profitability.
If the LLI is below 100%, it means that advertising generates more revenue than the costs of its placement.
The Localization Index (LII) is an important indicator that demonstrates the degree of congruence between the shipping location and delivery location. Sellers actively engaged in local sales have a high LLI. This indicator impacts product rankings in search results and logistics costs. Optimizing the LLI can improve product visibility and reduce logistics costs, which is important for increasing competitiveness in the market.
The Price Index (PII) is a key metric that helps determine the attractiveness of a product's price to buyers. To calculate the LLI, the marketplace compares the prices of a specific product with those of similar products from competitors, as well as with prices on other marketplaces. This approach not only allows you to assess price competitiveness but also identify optimal pricing strategies, which in turn can increase customer interest and sales. Infographics are a powerful tool for visualizing product information. They include not only photographs and text describing the product's benefits and features, but can also include videos, diagrams, and graphs. Effective infographics help highlight key purchase benefits, making information easier for consumers to digest. For a deeper understanding of infographics and their application in marketplaces, check out this detailed article on this topic.

A product card is a page on the marketplace that contains product information. It includes the product name, specifications, description, photos, and videos. This page plays a key role in attracting customers and should be optimized for search engines to improve product visibility. A well-designed product card increases sales and simplifies the selection process for potential customers.
Oversized items (OEG) are non-standard-sized items that require special handling and delivery. Marketplaces often charge higher rates for handling and transporting OEG due to their specific characteristics. When choosing oversized items, it's important to consider not only their physical size but also the additional costs associated with their movement and storage. Optimizing logistics processes for KGT reduces costs and improves business efficiency.
A KIZ, or control identification mark, is a unique electronic tag consisting of a combination of numbers and symbols. The main purpose of the KIZ is to ensure the functioning of the national "Honest Sign" labeling system. Control identification marks are used to transmit and track information about the movement of goods from production to sale to the end consumer. The use of KIZ helps increase the transparency of trade turnover and protect the interests of consumers, providing them with confidence in the quality and authenticity of the products they purchase.

Reading is an important aspect of development and learning. It helps expand horizons, improve vocabulary and critical thinking. Regularly reading books, articles, and other materials not only helps you gain new knowledge but also develops your imagination. Reading is also a great way to relax and unwind. On our blog, you'll find a variety of recommendations for interesting books that will help you find inspiration and new ideas. Don't miss the opportunity to enrich your inner world through reading.
Product Labeling: A Practical Guide for Beginners.
Product labeling plays a vital role in modern business, providing transparency and safety for consumers. In this guide, we'll cover the main aspects of labeling to help you understand how it functions and the benefits it provides.
Product labeling involves applying unique identifiers to products, allowing them to be tracked throughout their entire lifecycle—from the manufacturer to the end consumer. This not only improves product quality control but also helps combat counterfeiting.
To successfully implement labeling, it's important to familiarize yourself with the legal requirements and standards in your country. It's also worth exploring various labeling technologies, such as barcodes and QR codes, which facilitate inventory and sales processes.
Understanding the principles of labeling will not only help you improve inventory management but also increase customer trust in your brand. With this guide, you can effectively adapt to new market demands and make your business more competitive.
A cluster is a set of phrases that help users find a product. A cluster includes all possible phrase variations: various grammatical forms, synonyms, phrase variations, as well as direct and indirect occurrences, and even typos. Proper cluster formation helps increase product visibility in search engines and improve its accessibility to the target audience. Creating effective clusters requires careful keyword analysis and an understanding of user needs, which in turn increases the chances of successful promotion and sales.
A click is an action where a user clicks on a product card, advertisement, or other element on the marketplace. This interaction is key to assessing consumer interest and engagement, allowing sellers and advertisers to analyze the effectiveness of their offers. Every click matters, as it can lead to a purchase or further exploration of a product. Optimizing the content and design of clickable elements helps increase conversions and boost sales on the platform.
A keyword or keyword phrase is a combination of words that helps a buyer find the product they're looking for. Choosing the right keywords is essential for increasing product visibility in search engines and attracting your target audience. Optimizing content with relevant keywords helps improve search rankings and drives sales.

Conversion is a key metric reflecting the percentage of users who complete a target action on the site. For example, this might be when visitors add a product to their cart after viewing its product details. For a detailed understanding of how to correctly calculate this metric and what it can be compared to, check out our article on conversions. Understanding conversion will help you optimize your marketing strategies and improve sales efficiency.
The competitive bid is the amount recommended by the marketplace at which ads have a high chance of winning the auction. On the Ozon platform, for example, this bid is set by default. It is important to note that on Ozon, the competitive bid is a median: 50% of bids are above this value, and 50% are below it. Setting the correct competitive bid increases the visibility of your products and increases the chances of successful sales. Bid optimization is a key element of a marketplace promotion strategy.
Logistics in e-commerce is the process of delivering goods from the marketplace warehouse to the order fulfillment point. An important aspect of logistics is reverse logistics, which covers the process of returning goods from the buyer to the marketplace warehouse. Reverse logistics plays a key role in improving the customer experience and increasing satisfaction, as it allows buyers to easily return products if they are unsuitable or do not meet expectations. Effective management of both forward and reverse logistics helps optimize business processes and reduce costs, which is a crucial factor for the successful operation of online stores.
Margin is a key metric reflecting the profit a business receives from selling goods. It helps evaluate sales efficiency and the company's financial stability. Margin calculation is based on the following formula:
Margin is defined as the difference between revenue and variable expenses. This financial metric allows you to evaluate business performance by demonstrating how much money remains after subtracting variable costs from total revenue. A proper understanding of margin is important for making informed management decisions and optimizing expenses. An increase in margin can be achieved through revenue growth or a reduction in variable expenses, which in turn helps improve the company's financial results.
Variable expenses represent the cost of goods, including all costs associated with their acquisition, preparation for sale, and the sales process. These expenses can vary depending on sales volume and other factors affecting the business. Proper management of variable expenses allows companies to optimize their profits and effectively plan their budgets.
Marginality is the ratio between margin and revenue, which helps determine the level of profit received by the seller. The following formula is used to calculate marginality:
Marginality is an important financial metric, which is calculated using the formula: Marginality = Margin / Revenue × 100%. This ratio helps evaluate business performance by showing what share of revenue is profit. High margins indicate that a company successfully manages its costs and is able to generate significant profits from sales. It's important to keep in mind that margins can vary depending on the industry and specific business, so it's important to compare indicators with competitors and industry standards for analysis. Maintaining optimal margins is key to a company's financial stability and growth.
This article examines the differences between margins and profitability in detail and provides recommendations for effectively using these key financial metrics. Learn how to correctly interpret margins and profitability to optimize your business processes and increase profitability.
Ad labeling is an important process that involves assigning a unique identifier to each online advertisement. This process involves marking the ad with the "Ad" icon and submitting advertising data to the Unified Register of Internet Advertising (ERIR). Failure to comply with labeling requirements may result in fines. For more detailed information on the advertising labeling process and its importance, we recommend reading our article dedicated to this topic.
A media plan is a key document that contains detailed information about upcoming advertising campaigns. It includes a list of advertising platforms, ad formats, budget allocation, campaign timing, and projected performance indicators. A well-written media plan helps optimize advertising costs and achieve set goals.
A media plan is often presented in table form, allowing for convenient organization of information. It is used not only for planning future advertising campaigns but also for analyzing the effectiveness of completed campaigns. A properly formatted media plan helps track key metrics and optimize advertising strategies for better results.
Moderation is a key content review process on marketplaces. During moderation, product listings are assessed for compliance with established platform rules and standards. This ensures that the products presented meet quality and safety requirements and helps maintain a high level of trust with buyers. Proper content moderation improves product visibility and increases sales.
WHS is a term used to describe warehouse storage areas. Proper organization of these areas is essential for effective inventory management and optimization of logistics processes. Effective use of WHS reduces order processing time and improves overall warehouse productivity. Proper distribution of items across storage locations facilitates retrieval and increases shipping speed. WHS optimization also helps reduce storage costs and improve inventory management. Implementing modern technologies, such as warehouse management systems (WMS), enables more efficient WHS management and improves customer service.
Anonymous items are impersonal items that cannot be identified due to missing labels or inconsistent information on the product card. If this occurs, the impersonal item is returned to the retailer. This service is typically a paid service. Please note the importance of proper labeling and data consistency to avoid unnecessary costs and problems with product returns.
Inventory turnover is the period during which the average inventory in a warehouse is sold. Simply put, turnover reflects the number of days during which an item can be sold. A special formula is used to calculate this indicator. Optimal turnover allows a business to effectively manage inventory, minimize costs, and increase capital turnover. Proper analysis and control of inventory turnover help improve a company's financial performance and enhance customer service.
Inventory turnover is calculated using the formula: the remaining inventory in units divided by the average daily sales volume, also in units. This indicator allows you to evaluate how effectively an item is selling and how quickly it is replenished in the warehouse. A high turnover indicates that the item is in demand and is sold quickly, which, in turn, positively impacts inventory management and the financial performance of a business. Optimizing your turnover rate helps avoid surpluses and shortages, which is essential for successful trading.
The lower your turnover rate, the better for your product. On marketplaces like Wildberries, this parameter directly impacts product rankings in search results. Optimizing your turnover rate increases the visibility of your products, which in turn can lead to increased sales and improved overall business performance. Monitor your rate and strive to reduce it to achieve better results on the platform.
A customer review on a marketplace is an expression of the customer's opinion about a product or service they purchased. Reviews are most often written in text format, but users can also add photos and videos to more clearly demonstrate their experience. Such reviews play an important role in the decision-making process of other customers, as they help them evaluate the quality of the product and the level of service.
An offer is an offer for cooperation between the seller and the marketplace. This document sets out in detail all the terms and conditions regarding the interaction between the parties. An offer is an important element that ensures transparency and legal protection for both the seller and the marketplace. A well-written offer helps avoid misunderstandings and contributes to successful business development.
Reach is a metric that reflects the number of users who have seen an advertisement or product page. It is important for assessing the effectiveness of advertising campaigns and helps understand the broad audience that has seen the offered content. High reach may indicate good visibility and ad appeal, which in turn can lead to increased sales and increased brand awareness. Optimizing reach is a key aspect of digital marketing strategies.
A pickup point (POP) is a convenient location where customers can pick up their orders, inspect and try on products, and process returns. POPs facilitate the purchase pickup process by giving customers the opportunity to check the quality and conformity of the product before making a final decision. Such points are becoming increasingly popular due to their convenience and speed of service, making them an important part of modern logistics and trade.
Product downgrading is the process of deteriorating a product's ranking in search results and categories. For example, if a product previously ranked third for the query "smartphone," after downgrading, it may drop to ninth place. This can occur for various reasons, such as out-of-stock items, low purchase rates, or a high rate of returns. Understanding the factors that contribute to product downgrading allows you to optimize product listings and improve their visibility in search engines.
A plugin is software that serves as an add-on to the main program and expands its functionality. In the context of marketplace trading, plugins typically refer to browser extensions developed for marketplace analytics. These tools help users effectively analyze data, track trends, and optimize their sales across various platforms. Using such plugins allows sellers to gain valuable insights and improve their strategies, which leads to increased revenue and greater competitiveness in the marketplace. Analytics plugins allow you to track statistics directly on the marketplace. For example, when analyzing a product page, you can see the number of sales, total revenue, and a sales trend chart. These tools help you make informed decisions to improve sales results on the platform.

The last mile is the final stage of product delivery. On marketplaces, this process includes delivery to pickup points, parcel terminals, or courier delivery directly to the buyer. Effective last mile management plays a key role in customer satisfaction and impacts the overall shopping experience. At this stage, it is important to ensure fast and reliable delivery, which in turn helps build customer loyalty and increase repeat sales.
Product position is determined by its placement in search results or within a category on the website. The higher a product's position, the greater the likelihood of attracting user attention and increasing sales. Optimizing product positioning includes the use of keywords, high-quality descriptions, and relevant images, which helps improve search engine visibility and increase interest from potential buyers.
Product impressions represent the total number of times users have seen an ad. It is important to note that impressions and reach are different metrics. For example, if one user sees an ad twice, the number of impressions will increase to two, but the reach will remain at one, since the same person viewed the same ad. Understanding the differences between these metrics allows you to more effectively analyze the results of advertising campaigns and optimize product promotion strategies.
An order collection point (ORP) is an important part of the supply chain for sellers operating under the FBS (Fulfillment by Seller) model. Sellers store their products in their own warehouses, process incoming orders, and transfer them to the marketplace. This allows for efficient inventory management and ensures fast delivery to customers. ORPs play a key role in optimizing fulfillment processes, ensuring reliable and timely order processing.
Search engine promotion is an effective method for promoting a product page to the top of search results. This leads to an increase in the number of page views and, consequently, an increase in orders. The appearance of a promoted product page is identical to a regular one, allowing users to perceive it as a standard product. Использование SEO-оптимизации для продвижения карточек товаров помогает повысить видимость и привлекательность в поисковых системах, что в свою очередь увеличивает шансы на успешные продажи.
Процент выкупа представляет собой соотношение выкупленных товаров к общему количеству заказанных. Этот важный показатель помогает оценить эффективность продаж и интерес покупателей к продуктам. Для расчета процента выкупа используется следующая формула:
The redemption rate is calculated using the formula: (Number of redeemed items / Number of ordered items) x 100%. This metric plays a vital role in sales analytics, allowing you to evaluate the effectiveness of marketing strategies and customer satisfaction. A high redemption rate indicates that products are in demand and meet customer expectations, while a low rate may indicate the need to improve product quality or service. Optimizing this metric can lead to increased profits and a stronger brand reputation.
The redemption rate plays a key role in financial performance. The higher the redemption rate, the more effectively investments are implemented. This indicates high demand for a product or service, which, in turn, contributes to the company's revenue growth and strengthening its market position. An increased redemption rate may also indicate successful marketing strategies and customer satisfaction. Therefore, it is important to strive to increase this metric to achieve a stable and profitable business.
Push notifications are interactive pop-up messages that appear on the screens of mobile devices and computers. They inform users about various promotions, new products, important information, and system alerts. Push notifications are an effective tool for attracting attention and increasing audience engagement. Learn more about the features and benefits of using push notifications in our article.
A product rating is an average score based on customer ratings. This metric significantly impacts the visibility of a product page in search engines and, consequently, conversion rates. A high rating can attract more potential buyers, improving the chances of a successful sale. Therefore, it is important to monitor the quality of the product and customer reviews to maintain a positive rating.

An advertising campaign (AC) is a marketing activity aimed at attracting attention to a product or service. An effective advertising campaign not only increases product awareness but also contributes to increased sales, brand image, and stronger customer relationships. It is important to consider the target audience, select appropriate promotion channels, and use creative approaches to achieve maximum impact. A properly planned advertising campaign allows you to stand out from the competition and significantly increase interest in your offer.
An advertising account is a tool within the marketplace designed for managing advertising campaigns. With the help of the advertising account, sellers can launch advertising campaigns, set bids, and analyze statistics. This allows them to optimize advertising efforts, increase product visibility, and boost sales on the platform. Effective use of the advertising account helps sellers achieve better results and improve their return on advertising investment.
Self-buying is the process by which a seller purchases their own product. This method is often used by sellers to increase orders, boost reviews, and improve product ratings. However, it's worth noting that self-purchase is prohibited by most marketplace policies. Violating these policies can result in account suspension and other penalties, so it's important to adhere to ethical business practices when conducting business on e-commerce platforms.
A seller is a vendor who offers products on a marketplace. On platforms like Amazon, eBay, or Ozon, sellers have the opportunity to attract buyers by listing their products and managing the sales process. Effectively using marketplaces allows sellers to expand their audience and increase sales. They can use various tools to optimize their offerings, including SEO strategies, to increase the visibility of their products and attract more customers.
A warehouse is a marketplace's logistics center where the full product processing cycle takes place. In warehouses, products are received, stored, sorted, packaged, and shipped to buyers. Efficient warehouse management ensures fast order processing and high-quality customer service, which is key to the success of any marketplace. Proper warehouse management optimizes logistics and reduces costs, which in turn positively impacts business competitiveness.
The Wildberries Loyal Customer Discount (LCD) is a personal discount calculated based on the total amount of purchased items. Previously, the LCC was based on the percentage of purchases and the frequency of purchases, but it is now determined solely by the purchase amount. This simplifies and makes the discount process more accessible for customers, allowing them to save on purchases.
The rate per 1,000 impressions is the amount charged by the marketplace for placing an ad on its platform. This price is determined based on competition and demand for advertising space. Proper bid management allows you to optimize advertising costs and improve the effectiveness of product or service promotion.
A reversal is an accounting operation used to correct erroneous data. There are two types of reversals on the Wildberries platform: sales reversals and return reversals. Sales reversals reduce the amount earned by the seller due to identified errors or changes. Return reversals, on the other hand, increase the amount refunded to the seller. These operations are necessary to maintain the accuracy of financial data and proper accounting on the platform.
A sticker is a label used by marketplaces to track the movement of goods. These stickers help effectively manage logistics and ensure transparency in the delivery process. Stickers contain unique identifiers, allowing for quick and accurate identification of each product at all stages of its movement. Using stickers significantly simplifies inventory control and inventory management, which is essential for successful marketplace operations.
"Supersafe" is a specialized method for delivering jewelry and high-value items on the Wildberries platform. This method ensures a high level of security during storage and transportation, guaranteeing the protection of valuables at every stage. Particular attention is paid to both packaging and the delivery process, ensuring the safety and security of goods until they reach the customer.
A sorting center (SC) is an intermediate point between the warehouse and the order pickup point. Unlike warehouses, sorting centers do not store goods. The main function of SCs is to quickly process and distribute goods, which ensures efficient logistics and timely delivery of orders to customers. Sorting centers play a key role in optimizing the supply chain, reducing processing time and minimizing costs.
A trademark, also known as a brand name or trade mark, is a unique designation for goods or services. It can be text, an image, or a slogan that serves to identify and distinguish the products of one manufacturer from those of others. Registering a trademark grants its owner exclusive rights to use the designation, allowing them to control its use by others. You can learn more about trademarks and their meaning in specialized articles on this topic.

TN VED, or the Commodity Nomenclature of Foreign Economic Activity, is a goods classification system used by customs authorities of the Eurasian Economic Union (EAEU) countries. This system assigns unique ten-digit TN VED codes to goods. Classification according to TN VED is necessary to simplify customs clearance and ensure a unified approach to processing foreign economic transactions. Correct use of TN VED codes helps avoid declaration errors and facilitates more effective control over the movement of goods across the borders of participating countries.
A transit warehouse is an intermediate link in the logistics chain where sellers can place their consignments. This warehouse serves to temporarily store goods before they are subsequently shipped to the main warehouse, where they will be stored for an extended period. Using transit warehouses optimizes delivery and inventory management processes, allowing retailers to efficiently organize logistics and reduce product distribution time.
A packing list is an important document containing information about the contents of a single unit, such as a pallet or box. It specifies the quantity of goods, their weight, and other characteristics, allowing for efficient logistics and cargo control. This document plays a key role in the delivery and acceptance of goods, ensuring accuracy and transparency in accounting.
Lost revenue is the amount of money a retailer does not receive due to an out-of-stock condition. This metric is crucial for assessing inventory management effectiveness and can significantly impact a business's financial performance. Proper inventory management helps minimize lost revenue and improve a company's overall profitability.
A universal transfer document (UTD) is an important primary accounting document that records the shipment of goods and is used for VAT accounting. The UPD replaces traditional documents such as invoices and TORG-12 consignment notes, simplifying the document flow. This document provides more efficient control over the movement of goods and avoids duplication of information, which is important for accounting and tax reporting. The use of the simplified tax system (UTD) helps optimize business processes and increase transparency in trade.

Simplified tax system The simplified tax system (STS) is a special tax regime designed for small and medium-sized businesses. This regime, often referred to as the simplified tax system, reduces the tax burden compared to the general tax regime. Furthermore, the STS requires fewer reporting documents, simplifying bookkeeping. For more detailed information on the advantages and features of the simplified tax system, we recommend reading the relevant article.
A unique selling proposition (USP) is a key product characteristic that distinguishes it from competitors and attracts buyers. A USP represents the value a consumer receives by choosing this product. For a deeper understanding of this concept, read our article on USP.
Fulfillment is the complete set of processes required for a buyer to receive their order. This process includes several key stages: storage of goods, sorting and removal of defective items, packaging, labeling, order processing, as well as the preparation of accompanying documents and delivery arrangements. Effective fulfillment plays a vital role in customer satisfaction and streamlining logistics operations, which in turn contributes to business growth and increased sales.
The target audience (TA) is a group of potential customers interested in a specific product or service. These are people for whom the product may be both useful and attractive. Advertising campaigns on marketplaces are targeted specifically at this group, effectively attracting attention and increasing sales. Defining and analyzing the target audience are key steps for successful promotion, as understanding customer needs and preferences allows for the creation of more targeted and successful marketing strategies.
The target audience is described using various parameters, including age, gender, income level, geographic location, and interests. This analysis allows for the creation of a detailed target audience profile, which is an essential step for effective marketing and promotion of products or services. Understanding these characteristics helps companies better tailor their offerings and communications, which in turn contributes to increased customer engagement and satisfaction. Search volume represents the number of search queries related to a specific product per month. The higher the volume, the more popular the phrase is among users. Determining keyword volume is important for content optimization and increased search engine visibility. High frequency indicates high audience interest in the product, which can help in making decisions about marketing and promotion strategies.

"Chestny Znak" is a national product labeling system in Russia. Under this system, each product is assigned a unique code that allows for tracking all transactions related to that product. This ensures transparency and security of the product flow, allowing for the product to be traced from the manufacturer to the end consumer. The "Chestny Znak" system helps combat counterfeit products and increase consumer confidence in product quality.
A barcode (BK) is an image that contains encoded information about a product. It is usually applied together with a barcode. The barcode is used to identify products and track their movement in warehouses and stores. The use of barcodes significantly simplifies accounting processes and speeds up checkout operations, making them an indispensable tool in logistics and retail. Electronic document management (EDM) is a modern process for exchanging documents electronically. This exchange method is implemented through specialized EDM systems, which ensure the security and speed of information transfer. EDM offers a number of advantages over paper-based document management, including time and cost savings. In this article, you will find detailed information about the principles of operation of EDI, its advantages and opportunities for business.
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